When future robots or software agent gets stuck like the roomba etc... sometimes it doesn't hurt to ask a human for help. Especially once they become sufficiently human or superhuman in intellect.
Instead they should call a call centre staffed by humans who can then use their human brains to solve the robot's issues remotely.
If it cannot be done remotely, then the call centre can arrange for another robot or human to physical solve the issue.-- mofosyne, Sep 16 2014 Robots with their heads in the clouds https://medium.com/...clouds-e88ac44def8amedium [mofosyne, Sep 16 2014] [marked-for-deletion] not an original idea.
from your link:
"The Cloud could provide access to call-centers with humans standing by to diagnose the robot’s data and video to suggest steps for recovery"-- FlyingToaster, Sep 16 2014 <robotic voice>Hello, I don't understand my owner...there's no manual...</robot>-- not_morrison_rm, Sep 17 2014 random, halfbakery