Basically, a trip switch that senses when a "customer" is getting annoyed with your automated service and puts them in touch with a sympathetic individual from the other side of the world, who still can't help them, but who can at least understand rudimentary English.-- zen_tom, Oct 16 2008 Customer Care Call Back Customer Care Call Back[Zimmy]'s anno suggests that this might be real already (sorry, started checking after I'd posted it already) [zen_tom, Oct 16 2008] Telephone Menu Based Halfbakery Telephone Menu Based Halfbakery[lightbulb] Ping! [zen_tom, Oct 16 2008] Be careful how you complain http://www.thesun.c.../article1794945.eceMaybe Clarkson hyperbole, maybe not... [coprocephalous, Oct 16 2008] rudimentary english = profanities-- po, Oct 16 2008 rudimentary english == Anglo Saxon-- coprocephalous, Oct 16 2008 I don't like this because the 'shouting point' is where some companies try to operate. In other words, it's the minimum amount of customer satisfaction that they can get away with.
Besides, if I want to shout at someone, I want that person to be able understand more than rudimentary English. I want them to be fully aware of my ire when I let loose the dogs of war in spoken form...-- Jinbish, Oct 16 2008 Do you need a special driving licence for that ?-- 8th of 7, Oct 16 2008 Ooh, can I watch?-- MikeD, Oct 18 2008 random, halfbakery