Half a croissant, on a plate, with a sign in front of it saying '50c'
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Rejoin With Prejudice

On hold routing based on previous number of call ins and time spent on hold
  (+2)
(+2)
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theircompetitor, Oct 16 2015

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       Sounds fair. Is the prejudice value zeroed for an answered call that doesn't help and needs a follow up call? You would probably have to dial from the same number each time.
wjt, Oct 16 2015
  

       Press one to wait with music. Press two to wait without music.
normzone, Oct 16 2015
  

       Also the businesses which put their customers on hold should be forced to fill the waiting time not with muzak but with ads from their competitors.
Toto Anders, Oct 17 2015
  
      
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