h a l f b a k e r y
This ain't rocket surgery.
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Calling a service line, but are put on hold? Does not appreciate the Kenny G tunes the next 30 minutes? Why not be a telemarketer while waiting?
The switchboard could automatically connect you to a prospective customer of the company you're calling.
And then you do the sales -- telling the truth
about their services.
When your slot in the phone queue appears appears, you'll be connected immediately after the prospective customer hangs up.
Commission of any sales will be deducted from your next bill.