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Warm and Fussy
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Some clients present themselves to medical receptionists and give a short, lucid summary of their problem along with a suggested course of action.
Some clients present themselves to medical receptionists and commence a long, confused discourse on a variety of irrellevant topics, while flapping a
sheaf of tattered paperwork, culminating in a request for an ounce of rolling tobacco and two second-class stamps.
It is this second type, the terminally bewildered, with which we are concerned.
The solution is a discreet video link system at the reception desk. On becoming aware that they are dealing with a serial rambler, the receptionist can - via discreet mouse click - both record and transmit the video and audio to a remote medic, who can make an on the spot decision as to whether to refer the client for further assessment, sectioning under the Mental Health Act, or (preferably) summary execution.
||Are you a medical receptionist? Might have known.
||We may be an evil hegemonising swarm, but we aren't in their
||Total callous indifference to the suffering of others is a given,
along with arrogant disrespect for all other life forms - but we
have so far failed to master the ability to fob off telephone
callers while simultaneously drinking coffee, filing our nails,
updating our faecesbook page, and holding an interminable
discussion with our colleague Steph about last night's soap
operas while ignoring frustrated customers, many of them with
mobility problems, who queue out of the door, through the car
park, and onto a busy main road. In the rain.
||Really ? Were the Stasi not recruiting that year ?