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Shout Switch
"...then press 5. If you would like to talk to a human representative, shout loudly in frustration." | |
Basically, a trip switch that senses when a "customer" is getting annoyed with your automated service and puts them in touch with a sympathetic individual from the other side of the world, who still can't help them, but who can at least understand rudimentary English.
Customer Care Call Back
Customer Care Call Back
[Zimmy]'s anno suggests that this might be real already (sorry, started checking after I'd posted it already) [zen_tom, Oct 16 2008]
Telephone Menu Based Halfbakery
Telephone Menu Based Halfbakery
[lightbulb] Ping! [zen_tom, Oct 16 2008]
Be careful how you complain
http://www.thesun.c.../article1794945.ece
Maybe Clarkson hyperbole, maybe not... [coprocephalous, Oct 16 2008]
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Annotation:
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rudimentary english = profanities |
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rudimentary english == Anglo Saxon |
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I don't like this because the 'shouting point' is where some companies try to operate. In other words, it's the minimum amount of customer satisfaction that they can get away with. |
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Besides, if I want to shout at someone, I want that person to be able understand more than rudimentary English. I want them to be fully aware of my ire when I let loose the dogs of war in spoken form... |
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Do you need a special driving licence for that ? |
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