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This is such an obvious idea that it may exist, in which case I'll delete.
I sometimes leave reviews of restaurants on TripAdvisor. Sometimes it's because I really, really hated the place, in which case I am happy to share that information with the rest of the world. More often, though, it's because
I really enjoyed it and want to recommend it.
But there's a problem. Sometimes, I've enjoyed a restaurant enough to want to recommend it, but there were one or two minor things that could have been better. Maybe a brilliant main dish was let down by one of the vegetables, or drinks orders were slow to arrive.
I don't really want to include these "buts" in my review, because on balance I want other people to visit so the place stays in business, so I tend not to put "buts" in a generally positive review.
What would be nice is if, on sites like TripAdvisor, I could add some extra comments that were only seen by the business owner. And yes, I know I could email the restaurant, but who does that?
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I'm only familiar with Yelp, which is mostly whiners who complain about the drinks being slow to arrive. |
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At places like oil change shops and doctors offices .... |
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Yes, drinks being slow to arrive would seem to be a recurring theme. This signifies something, but I have no idea what. Perhaps Earth's review in HHGTTG should be "Mostly harmless. Drinks service slow." |
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