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"Not baked goods, Professor; baked bads!" -- The Tick
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This is some script embedded on individual web pages, that allows the user to draw a rectangle and take a snapshot of the "issue" that is perturbing them (like a site-contained screenshot). Then this visual reference is annotated with the problem and sent to the Admin or Developer so they have a better
idea of what the problem is.
Useful for troubleshooting during development with clients and getting feedback from people when a site is live.